Join our complimentary seminar with keynote presentations on the latest applications of omnichannel digital customer engagement.
The Omnichannel Innovation: Driving Sales with Connected Customer Experiences event will provide an in-depth view into how brands have successfully transformed their digital strategies with omnichannel marketing and the tactics they have applied to successfully implement it, offering real insights into the digital landscape in Asia.
Delivered by representatives from the leading customer experience platform Sitecore, along with SmartOSC, ANTS, and Kanmo Retail Group, the event will also provide insightful knowledge about how omnichannel can be implemented to help companies optimise customer journeys both online and offline to increase customer satisfaction, loyalty and sales.
Attendees can expect to learn:
- Different ways omnichannel can be utilised to engage customers both online and offline
- Tactics for creating relevant and personalised customer experiences to drive sales and build customer loyalty
- How omnichannel can help differentiate brands and strengthen brand image
Please RSVP as soon as possible so that we are able to reserve your spot!
About the speakers:
Anthony Chan - Sitecore
Head of Strategic Products & Value Engineering, Greater Asia
Anthony Chan brings twenty years’ experience in sales, marketing and consulting with Microsoft, Oracle and Accenture. Most recently he was the Marketing Enablement Lead at Microsoft responsible for the execution of Marketing Impact programs across Asia. He currently looks after Strategic Products for the Greater Asia region at Sitecore. In his role, he engages with many customers and partners about the best practice implementation of eCommerce, social, email and print to drive innovative marketing outcomes in all digital channels.
Bhavin Patel, Kanmo Retail Group
Omnichannel Director, APAC
Bhavin is an omnichannel marketing leader with over nine years’ extensive experience working with leading global brands including L’Oréal, Tesco, M&S, Burberry and Saatchi. In 2015, at L’Oréal, Bhavin was responsible for driving eCommerce growth across 67 markets, building an effective digital strategy for The Body Shop globally. In 2012, at Tesco, he launched the eCommerce business in nine markets across Central Europe and South East Asia in less than two years, responsible for driving brand presence and revenue performance across ten international territories.
Jack Tran, SmartOSC
Accounts Director, SEA
Jack Tran is SmartOSC's accounts director in Southeast Asia. Jack works with enterprise retailers and brands across Southeast Asia to find solutions that help build fast, effective, and scalable e-commerce systems. Some notable clients of SmartOSC in the region include Courts Singapore, Club 21, Lotte, Aspire Lifestyles, Canon, and Kanmo Retail Indonesia.
Dr. Dinh Le Dat – ANTS
Co-founder & CEO
Dinh Le Dat brings a wealth of cross-data and cross-channel expertise to the table. More than 10+ years he has worked throughout the programmatic and automation marketing ecosystem with publishers, brands, agencies, data and tech partners.
Dinh Le Dat has been awarded a Ph.D. in Data-Driven Marketing at M.V. Lomonosov Moscow State University. He is the Co-founder & CEO of ANTS – Big Data in Advertising and Data-Driven Marketing Solution. A well-respected Adtech-leader in Vietnam and SEA. He has run data-driven marketing solution for Lazada - Zalora Vietnam, FPT Shop with 300+ stores and many other ecommerce.