The Taiwanese tech giant needed to overhaul its online strategy in the Singapore region to better serve business clientele and ramp up personalization for their Republic of Gamers line of high performance computers. Magento was the right platform to support the extensive increase in functionality and inevitable traffic.
Ricoh provides both B2C and B2B customers with a seamless experience from the first product reference to after-purchase support by enabling global implementation, personalized customer experiences and centralized content management
In parallel with an expected boost in productivity from traditional retail stores, the brand looked to radically reshape their eCommerce business, moving towards an integrated shopping experience both in-store and online.
Full-scale improved customer experience was the goal for the revamped MyStays site. Sitecore was chosen to provide solutions including personalized recommendations based on past visitor behavior, multilingual content management, and top-tier Sitecore Experience CMS to digitally connect their more than 51 hotel properties.
Solidarity was the agenda for Kanmo brands Justice and Mothercare, with a multi-brand checkout and unified fulfillment at the forefront of the strategy. The latest Magento technology was utilized to deliver a true connected experience for Kanmo clients across the board.
Logistics require frequent and accurate sales, order and stock reports, which is why the focus of this project was on making it easier for the UrbanFox team to track and monitor data cross-border, platform, and client. This end-to-end eCommerce and logistics company will now be able to increase efficiency and focus on growth.
SmartOSC and Magento were able to bring Justice’s O2O dream to life by adding click-and-collect implementation, plus live inventory updates consolidated between online purchases and POS sales. Add to that a sophisticated CRM, OMS, and email marketing automation and this teen fashion titan is omnichannel ready.