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8e083f06-8d6a-4dc7-800b-fedb40d01965

Account Manager

icon- Hanoi, Vietnam

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WHY DO WE NEED YOU

As the demand for Digital Transformation using eCommerce globally is growing so rapidly, SmartOSC is expanding very fast along with the need to build our World-Class Enterprise Sales team in different markets - Australia, Japan, the US, EU, and SEA.

The mission of the Account Manager is to build long-term relationships with key customers by becoming their trusted adviser, engineering value through the use of the company’s services & solutions, and nurture the connection with the key stakeholders within the customer’s organization.

This role works closely with the Sales Executive (Hunters) as part of a driven, hungry multi-functional team (pod) responsible for the market/region.

RESPONSIBILITIES

  • Develop a trusted adviser relationship with the customer’s key stakeholders
  • Recommend valuable services/solutions to meet/exceed the assigned sales targets
  • Be the primary point of contact to onboard new clients after signing the contract
  • Communicate clearly the progress to internal and external stakeholders
  • Participate in RFP, RFI, RFQ, Tenders...
  • Negotiating all contracts with prospective clients
  • Manage customer data on the CRM system
  • Prepare weekly and monthly reports

REQUIREMENTS

Essential: 

  • Proven account management or other relevant experience (02+ years)
  • Proven ability to communicate, present, and influence effectively at all levels
  • Proven ability to manage multiple accounts while paying strict attention to detail
  • Excellent listening, negotiation, time management, and problem-solving skills
  • Fluent in both spoken and written English (Advanced level)
  • Hard-working and self-accountable

Desirable (Good to have):

  • Bachelor’s degree or equivalent years of experience in related position
  • Experience working / living in cross culture, international environments
  • Background in IT industry

BENEFITS

What You Will Get?

  • Receive Professional AM training through SmartOSC’s Sales Academy
  • Coach by experienced Senior Account Managers & Sales Managers
  • Built high-level, and valuable connections
  • Travel to pitch enterprise C-level executives & directors (AUS, USA, JP, EU, and SEA)

ASmartOSCwoffethbesttyouvalues:

  • Attractive salary package (Base salary + Incentives + Bonuses)
  • Salary review twice a year
  • Flexible working hour (between 7:30am – 7:30pm on staff’s preference)
  • Premium health care up to $3,000/year
  • Working in One of the largest Ecommerce Agencies in South East Asia– Professional English environment
  • Free English, Japanese and professional training packages
  • Annual company trip inside or outside Vietnam
  • Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
  • Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc
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