SmartOSC Wins “Best Omnichannel Integration Solution – ASEAN” at The Digital Banker Awards
October 2025 — SmartOSC is proud to be recognized as the “Best Omnichannel Integration Solution – ASEAN” by The Digital Banker. This honor highlights our continuous commitment to redefining connected experiences for financial institutions across the region.
Redefining Omnichannel in the Age of Seamless Journeys
In an era where customers move effortlessly between screens, channels, and moments, omnichannel is no longer a strategy — it’s a survival advantage.
This recognition is a powerful reminder of how banking leaders across ASEAN are embracing transformation: unifying data, design, and technology to deliver experiences that move as seamlessly as their customers do.
At SmartOSC, we believe true omnichannel isn’t about more platforms, but about one consistent, human experience — intelligent, responsive, and always connected.
About The Digital Banker Awards
The Digital Banker Awards recognize excellence and innovation in the global banking and finance industry, celebrating organizations that are shaping the future of financial services through technology, creativity, and impact.
Looking Forward: Raising the Benchmark for Omnichannel Excellence
The next phase of omnichannel in ASEAN isn’t about adding channels — it’s about making every interaction consistent, connected, and context-aware.
In the coming year, we’re focused on what truly moves the needle:
Real-time customer intelligence that drives decisions, not reports
Adaptive journeys that respond to customer needs in-moment
Modern experience layers over legacy cores — transformation without disruption
Stronger interoperability & security across institutions as ecosystems converge
Automation that enhances experience, not just efficiency
Our commitment is simple:
reduce friction, increase relevance, and deliver value faster — everywhere customers engage.
Thank you to our clients and partners for the trust. We’re proud of this milestone, and even more excited for the work ahead.
