Privacy statement

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What information do we collect?

Information about your visit to this Website

Our safeguarding measures

Legitimate Interests


Your Rights

Who do we share your information with?

How to contact us

Changes to this privacy policy

Our privacy statement

SmartOSC understands that privacy is an important concern of visitors to our website located at This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit to us through our website or we collect as a result of your visit to our website so you can obtain the level of privacy you prefer.


Established in 2006, SmartOSC is an innovation-driven, full-service ecommerce agency that strives to build mutually successful, ongoing relationships with our partners and clients. We are a strategic partner to Magento, Sitecore, Shopify Plus, Salesforce Commerce Cloud, BigCommerce, AEM, Ucommerce, Kentico, and other platforms.


The pages on the website are published by SmartOSC Corporation (“SmartOSC”), a company headquartered in Vietnam, whose registered address is at No 4, Vo Van Dung Street, O Cho Dua Ward, Dong Da District, Ha Noi, Vietnam and having offices at US, Singapore, Thailand, Australia, and Japan

What information do we collect?

We may collect or obtain your personal data if you are a job applicant, a website user, a business partner.


The type of personal data we obtain depend on how you interact with us and the services you use. Some personal data are collected (i) directly from you (e.g. data provided when you apply for a job, enter into a business relationship with us, when you sign up for a newsletter or complete a contact form or survey) or (ii) indirectly from your use of SmartOSC websites (e.g. data collected through cookies or other similar technologies) or (iii) when you provide consent through one of our partners or (iv) from publicly available sources.


Regarding personal data we collect directly from you, such information may consist of, but is not limited to, your name, current job title, company address, email address, telephone number and other contact information. Where appropriate, you will be informed if certain data are required for a proper service or if their provision is optional (e.g. information identified with an asterisk in the registration form is mandatory).


We do not seek sensitive information (e.g., data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health or sexual orientation) from you, and you are prohibited from posting or sending such data, except if such sensitive information are requested by local law.

Information about your visit to this website

Regarding personal data that we obtain indirectly through your use of our websites and services, such information may consist of, but is not limited to, standard Internet log information including your IP address, browser type and language, geolocation, access times and referring website addresses. To ensure that our websites are well managed and to facilitate improved navigation, we or our service provider(s) may also use cookies (small text files stored in a user’s browser) or web beacons (electronic images that allow the website to count visitors who have accessed a particular page and to access certain cookies) to collect aggregated data.

Our safeguarding measures

The security of your personal data is our priority. Taking into account the nature, scope, context, and purposes of each data processing, as well as the risks of varying likelihood and severity for your rights and freedoms, we implement all appropriate technical and organisational measures and policies to ensure the protection of your personal data and prevent any accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed by SmartOSC.


Regarding SmartOSC websites, we have in place reasonable commercial standards of technology and implement technical and organisational security measures to protect all information you may provide to us from unauthorized access, disclosure, alteration or destruction. If you registered to our websites, it is important you maintain the confidentiality of your identifiers in order to prevent illicit use of your account.