September 29, 2021
Top 10 Magento Website Agency Choices in Malaysia for eCommerce
Finding the right magento website agency in Malaysia can shape how your online store grows. Many agencies promise results, but only a few combine local expertise with proven global success. In this guide, SmartOSC highlights the top choices and explains what makes each stand out.

Highlights
- Malaysia is home to several Magento website agencies that combine local expertise with proven eCommerce results.
- Agencies vary in strengths, from logistics integration and mobile-first design to enterprise-grade system support.
- Choosing the right partner depends on industry fit, service scope, pricing transparency, and post-launch support.
Why Partnering with a Magento Website Agency is Important
Choosing the right Magento website agency is more than a technical decision. It shapes how your store performs, scales, and connects with customers in Malaysia’s fast-growing eCommerce market.
McKinsey finds that effective personalization can lift revenues by 5 to 15% and increase marketing ROI by 10 to 30%, so the partner you choose affects real outcomes.
What is a Magento Website Agency?
A Magento website agency builds and customizes online stores on Magento (Adobe Commerce). These agencies handle design, coding, and integrations that power both front-end experiences and back-end operations.
They also provide upgrades, module development, and ongoing support. From creating a responsive storefront to integrating ERP and payment systems, the agency acts as a long-termdigital transformation partner.
Baymard’s research shows the average cart abandonment rate is about 70%, and that fixing checkout UX can lift conversion by up to 35%. This is why seasoned agencies focus on speed, clarity, and payment flow.
In parallel, Forbes reports that 71% of consumers expect personalized interactions and 76% feel frustrated when they do not get them. So Magento’s personalization tools matter to day-to-day sales.
Why Is It Important for eCommerce in Malaysia?
Malaysia’s eCommerce market is expanding quickly. Local buyers expect fast sites, multiple payment options, and mobile-friendly designs. Choosing a magento website agency with Malaysian expertise helps businesses meet those expectations.
The Department of Statistics Malaysia reports internet usage reached 98.0% in 2024. This means your addressable audience is essentially nationwide.
Local teams can integrate DuitNow QR, work with logistics providers, and design stores that fit regional shopping behaviors. Bank Negara Malaysia notes Malaysians made an average of 409 e-payment transactions per person in 2024. This makes local payment readiness non-negotiable.
The e-Conomy SEA 2024 report pegs Malaysia’s digital economy at about 31 billion US dollars in GMV for 2024, up 16% from 2023, with eCommerce as a leading growth driver. Regionally, Bloomberg highlights that about 70% of ASEAN’s population is online, and digital wallets across ASEAN-5 plus Vietnam are forecast to reach roughly 440 million users by 2025. Therefore, stores that optimize for mobile wallets gain an edge.
Top 10 Magento Website Agencies in Malaysia
Malaysia has a diverse mix of agencies skilled in Magento development. We’ve outlined the top 10 trusted names that deliver proven results for businesses of all sizes.
1. SmartOSC
SmartOSC is a Magento and Adobe Solution Partner with nearly two decades of experience in building enterprise-grade eCommerce systems. Established in 2006, SmartOSC now has more than 1,000 professionals across 11 offices worldwide. We specialize in digital commerce, application development, cloud, digital banking, and cyber security.
Our track record includes high-profile projects across Asia. ASUS Singapore recorded a 56% increase in eCommerce revenue and a 43% jump in sessions after SmartOSC implemented Magento Commerce. COURTS Singapore grew its revenue by 41% through a new Magento Commerce platform. Other clients like Matahari, United Cellars, and Bengawan Solo also achieved measurable growth and stability after partnering with us.
Key Strengths:
- Global experience: 18+ years in operation, 1,000+ successful digital projects delivered.
- Enterprise focus: Strong history with banks, large retailers, and multi-brand enterprises.
- Technology partnerships: Adobe, Salesforce, Shopify Plus, BigCommerce, AWS, Backbase.
- Proven outcomes: Case studies show increases in revenue, faster deployments, and improved UX.
- Full-service model: Covers strategy, design, engineering, integration, hosting, and post-launch support.
2. Sweetmag Solutions
Founded in 2008 and headquartered in Selangor, Sweetmag is one of Malaysia’s longest-running eCommerce agencies. They work across Magento (Adobe Commerce), Shopify Plus, and Salesforce Commerce Cloud, delivering tailored digital commerce solutions for enterprise clients.
Key Strengths:
- Over 17 years of industry experience.
- Expertise in UI/UX, logistics integration, and multi-channel commerce.
- High-profile projects including Padini, Al-Ikhsan Sports, Sime Motors, and XPENG.
- Strong portfolio of Magento and Shopify Plus builds in Malaysia.
3. Levorotech
Levorotech is a Malaysia-based agency that focuses almost entirely on Magento development. They provide responsive design, performance improvements, and maintenance services tailored for local businesses.
Key Strengths:
- Specialization in Magento-only projects.
- Strong focus on responsive design and fast-loading websites.
- Affordable packages with transparent pricing.
- Local support for SMEs and startups.
See more: Understanding All Types of Digital Banking Available in Malaysia
4. WoWoNiNi Sdn Bhd
WoWoNiNi, located in Cyberjaya, has helped more than 200 companies move online in the past eight years. About 30% of its projects are on Magento, while the rest include WooCommerce.
Key Strengths:
- High ratings for responsiveness and client satisfaction.
- Mix of Magento and WooCommerce services.
- Experienced in supporting small and mid-sized businesses.
5. Openwave Computing (M) Sdn Bhd
Openwave has over 20 years of IT and web development expertise. It is frequently recognized by SuperbCompanies as one of Malaysia’s top Magento developers.
Key Strengths:
- Two decades of operational experience.
- Broad coverage across IT, web, and mobile development.
- Strong reputation for reliability and long-term support.
- Suitable for enterprise-scale Magento builds.
6. Nickelfox Technologies
Nickelfox operates internationally with offices in India, the US, Australia, and the UK, while also serving Malaysian clients. Their services extend beyond Magento to include UI/UX design, mobile apps, and staff augmentation.
Key Strengths:
- Global reach and cross-border expertise.
- Ability to provide staff augmentation for eCommerce teams.
- Wide technology stack beyond Magento.
- Good fit for businesses requiring hybrid teams and broader digital services.
7. Lizard Global
Originally from the Netherlands, Lizard Global runs a Kuala Lumpur office serving 25 industries worldwide. They focus on scalable mobile and web solutions, including Magento development.
Key Strengths:
- Experience across 25+ industries and verticals.
- Strong background in mobile app and web application development.
- Cross-functional teams offering design, development, and analytics.
- Ability to combine Magento projects with mobile-first strategies.
8. Tech Star Global Sdn Bhd
Founded in 2013 and based in Petaling Jaya, Tech Star Global provides web development and product design services. Magento is one of their focus areas, alongside UI/UX design and IT staff augmentation.
Key Strengths:
- Affordable and flexible service packages.
- Highlighted by The Manifest for client satisfaction.
- Small, dedicated teams with hands-on project delivery.
- Offers Magento builds combined with creative design services.
9. Barakah Webmaster Sdn Bhd
Barakah Webmaster, located in Kuala Lumpur, is a web design and SEO agency that also develops Magento eCommerce stores. It mainly caters to small and medium-sized enterprises with modest budgets.
Key Strengths:
- Focus on SMEs and budget-conscious businesses.
- Magento development included alongside SEO and marketing services.
- Simple, user-friendly design approach.
- Suitable for startups moving online for the first time.
10. EasyParcel Sdn Bhd
EasyParcel started in 2014 as a courier and logistics booking platform. Over time, they added Magento development to help clients integrate eCommerce with shipping.
Key Strengths:
- Strong logistics and shipping integration.
- About 25% of service portfolio focused on Magento.
- Excellent for businesses where shipping is a priority.
- Dual expertise in courier management and eCommerce.
11. Veecotech
Veecotech, based in Penang, has been in operation since 2011. They provide software, eCommerce, and web design services, with Magento as one of their specialties.
Key Strengths:
- Recognized by GoodFirms for Magento development.
- 10+ years of service in Malaysia.
- Broad range of services covering web, software, and branding.
- Strong focus on northern Malaysia markets.
See more: Unlock Potential Through Enterprise Software Development Malaysia
How to Choose the Right Magento Website Agency in Malaysia
Selecting the right magento website agency depends on business goals and scale.
- Experience & Certifications: Look for agencies that are certified Adobe Commerce Solution Partners.
- Industry Fit: Choose based on sector strengths. For instance, Sweetmag is strong in fashion retail, while EasyParcel suits logistics-heavy businesses.
- Portfolio & Case Studies: Review previous Magento projects to see measurable results and proven success before making a decision.
- Support & Scalability: Ensure agencies handle post-launch services such as cloud hosting, security patches, and performance monitoring.
- Budget & Transparency: Select teams with clear pricing models. Agencies like Levorotech and Barakah Webmaster are known for transparent and affordable plans.
FAQs: Magento Website Agencies in Malaysia
1. What does a Magento website agency do?
A Magento website agency designs, develops, and maintains online stores using Magento (Adobe Commerce). Services often include custom development, theme design, module integration, security, performance optimization, and ongoing technical support.
2. How much does it cost to hire a Magento website agency in Malaysia?
The cost varies depending on project scope and complexity. Small to medium businesses may spend between USD $5,000–$20,000 for development, while larger enterprises with custom features and integrations may exceed USD $50,000. Some agencies also provide hourly rates from $25 to $199.
3. Why should I choose a local Magento website agency in Malaysia?
Local agencies understand Malaysia’s eCommerce market, consumer behavior, and payment preferences. Working with a Malaysia-based Magento partner ensures easier communication, faster response times, and solutions tailored to local businesses.
4. How do I select the right Magento website agency?
When choosing a Magento website agency, review their certifications, client portfolio, case studies, and industry expertise. Look for agencies with proven results in your sector, transparent pricing, and a strong track record of long-term client support.
5. Is Magento (Adobe Commerce) suitable for small and medium businesses in Malaysia?
Yes. Magento offers scalability that supports both SMEs and large enterprises. Smaller businesses can start with core functions and expand as they grow, while enterprises benefit from advanced integrations, multi-store management, and omnichannel support.
Conclusion
Selecting the right magento website agency in Malaysia is a key step for businesses aiming to grow online with confidence. This guide outlined the top agencies, each bringing unique strengths in design, technology, and support. From responsive design to logistics integration and enterprise-level builds, the right partner ensures your store runs smoothly and scales effectively. The choice you make today shapes tomorrow’s growth. For solutions built on proven expertise, contact us and start your journey.
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